Account deletion
Users can delete their accounts directly on our mobile app to safeguard their privacy. Keep in mind that once the account is deleted, it is permanent and irreversible. All personal data and account information will be erased in accordance with applicable privacy laws.
Follow the steps below to delete your account:
Step 1: Launch the mobile application on your device.
Step 2: Navigate to the 'Settings' section of the app. This section can usually be identified by a cogwheel icon.
Step 3: In the 'Settings' section, track down the subsection labelled 'Account Management,' 'Privacy,' or 'Security' (the exact term may vary).
Step 4: Select the 'Delete Account' or 'Deactivate Account' alternative under this subsection.
Step 5: For security verification, you may need to enter your password to confirm your decision. This step ensures the rightful account owner is initiating the account deletion.
Step 6: After submitting your password, the app will begin the account deletion process.
Please note that based on technical requirements, account deletion might not be immediate and could take 24 to 48 hours to be fully processed. By adhering to this timeframe, we ensure the secure and thorough removal of data from our systems.
Alternate Option: Account Deactivation
For users who prefer not to delete their accounts permanently, our mobile app provides the option to deactivate accounts temporarily. During this period, user accounts will be inactive, and all data will be stored securely.
Compliance Note
We strictly adhere to local and international user data processing laws and Google Play Store's regulations. Thus, we implement necessary measures like account deactivation or deletion to provide our users with control over their personal data.
For more detailed information or support regarding account deletion, please contact our customer care support[a hyperlink can be provided here]. Your privacy, data security, and satisfaction remain our highest priorities.
Remember, account deletion is a significant decision. Make sure you've exported or saved any vital information before deletion, since recovery will not be possible once the process is complete.